Omni Severin Hotel
ความคิดเห็นจากผู้เข้าพัก
Check in was traumatic. The valet parking had one attendant at 4pm on Friday March 29, that was earliest checking time prior to a March madness game at 7. The result was cars lined up more than 10 deep on a downtown street. We sat in that line 45 minutes. People behind us were blowing horns and one female walking up to our car banged on the window telling us to get out of the road! We couldn’t move. Appropriate staffing could have prevented this fiasco. Otherwise, our tv would black out periodically for no reason without touching the remote. It would come back on in 3-5 minutes. Frustrating!
Carolyn
เมษายน 2568
The hotel was amazing. The staff was extremely friendly. Tynisha at the front desk was amazing and beyond helpful. She made an amazing accommodation for me and my girlfriend’s anniversary which included a celebratory note specifically for us as well as a complimentary fudge cake in the fridge. Matt, the bellhop was an extreme help. He took all of our bags up to the room with my girlfriend while I parked my car. He unloaded everything and even put all of our drinks in the fridge for us. Katherine was a huge help as well. Overall the experience was beyond perfect overall. From the bite and the staff. To the surrounding area which was downtown. Would definitely recommend as well as come back
Warren
กันยายน 2567
Valet people were on it! Valet people seemed more experinced and very knowledgeable of the towns events. Restaurant bar had really good food, Staff were very good to us.
Young
พฤษภาคม 2567
Hotel was great. We loved location.
Porcha
กุมภาพันธ์ 2568
The staff was wonderful; very helpful. The hotel shuttle was a great benefit for me.
Susan
มกราคม 2568
Convenient location to Lucas oil stadium
Chelsea
กุมภาพันธ์ 2566
staff, service, convenience, cleanliness
Kelly
พฤษภาคม 2566
The location downtown was perfect, close to great fine dining as well as casual eateries and bars. The customer service was wonderful, especially Check-in with Hannah! She just made us feel so special and was welcoming every day along with the other staff. I can recommend the coffee bar and the breakfast buffet, they were really good. We had drinks and appetizers at the bar and they were good as well. The room was clean and bed was very comfortable.
Paul
พฤษภาคม 2566
The hotel is in a beautiful building and has cozy decor in the lobby. The rooms are nice with comfy beds and nice toiletries (the Omni partners with Nest and the shampoo and body wash were "Sicilian orange" which smells amazing). There was plenty of space in the room for two of us and our bags for the Indy 500. The hotel location is very central to Indianapolis and the city is pretty walk-able. The valet was easy to use as well.
Heather
กรกฎาคม 2566
The room and bathroom were very clean. The staff had made sure we had outlets on both sides of the bed for our CPap machines. The car valet staff was very helpful when I had left something in my car, they went to get it for me. It is a great place to stay if attending an event at Lucas Oil Stadium as we were. We were able to leave our car and bags at the hotel.
Jimmy
ตุลาคม 2566
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